Really happy with my product. Outdoor Escape staff was very friendly and helpful when I had some issues installing it. Highly recommend their customer service.
Outdoor Escape
Claudia Shedden
I love this feature so much! It’s perfect!
I love this feature so much! It’s the perfect size and compliments my outdoor space so well. The trickling water sounds create such a nice ambiance and it looks stunning at night! Very fast shipping and was so easy to set up. Love it!
Raining Shower Panel Water Feature Fountain
Andrew
Very satisfied with my fountain and follow up !
Thank you for a great product and customer service !
Patio Spout Pond Water Feature
Dianne Colleran
Tree trunk is terrific !
I am really pleased with my water feature tree trunk. It arrived in reasonable time and in good condition. It looks lovely amongst my palms and ferns, creating a tropical ambience and atmosphere on my patio.
Tree Trunk Cascade Water Feature
Srini Pat
Excellent customer service
It’s been excellent experience with Shin from Sale to refund. Unfortunately my buddha got damaged during transportation but shin immediately called me and arranged refund in a day. He has been very polite and maintained excellent communication throughout the process. I have asked for replacement but no stock so got full refund. He asked to keep the Buddha for no additional cost and also advised if can do paint and retain Buddha so i will see if can fix and keep it for a while. Otherwise i will place order for another.
Shin, see if can ask your folks to do keep proper packing (i see they haven’t placed thermocol/form on all the sides of packing.
Overall I am quite happy but little upset that buddha was broken .
